Vantaa Info

Vantaa Info is a place where you can take care of issues related to your everyday life and to your leisure time. We offer you expert counseling by utilizing our networks.

Practices for Vantaa Info service points during the coronavirus epidemic

  • During the coronavirus epidemic, we encourage customers to take care of their transactions via e-Services, e.g., by phone.
  • Visit Vantaa Info alone. Transaction time at Vantaa Info and computers is 10 minutes.
  • We recommend you wear a mask.
  • Please account for safety distances also when you are queueing.

During the coronavirus epidemic, customer terminals are reserved for only transacting with the authorities. A safe distance has been set between Vantaa Infos’ customer terminals; each terminal has a space of its own, which is why some of the terminals are out of use. The premises are equipped with hand disinfectant. We will regularly clean the customer terminal premises. We will do our best to help you; but we cannot come beside you to advise.

Easy and flexible transacting

We offer versatile service counseling related to the City of Vantaa's and our cooperation partners’ services.

Vantaa Info’s partners consist of Helsinki Region Transport, HSL; Digital and Population Data Services Agency; The Social Insurance Institution of Finland, Kela; TE-Services; Police license services; The Tax Administration; as well as NetTicket. We serve not only at our service points but also over the phone, by email, as well as on online chat.

We instruct our customers in using the city’s and our partners’ e-Services, and we will also print paper forms. Tikkurila and Myyrmäki Vantaa Infos’ client computers are reserved for short transactions with the authorities.

You can pay bills issued by the City of Vantaa and leave mail for the City of Vantaa at Vantaa Infos.

Expert counseling and networks

Vantaa Info offers versatile service counseling. We will reply to your concerns and, when required, we will refer you to the right place. Vantaa Infos belong to the network of Service Points.

Together, from me to you

At Vantaa Infos, we will listen to your needs and find solutions for them together.

Welcome!

Transacting at Vantaa Info

In case of non-urgent matters, please postpone them or take care of the matter by phone +358 9 83911, by email (vantaa-info@vantaa.fi) or over online chat (vantaa.fi/vantaainfo).

When you transact at Vantaa Info:

Come alone. Keep a distance to others. Use the hand disinfectant provided. You can use the computers independently for brief, offical use. We recommend you wear a mask.

Coronavirus

Updated info on coronavirus situaton here.

Early Childhood Education’s customer service

You can take care of, for example, day-care-center applications at Vantaa Info.

The premises of Vantaa Info

Need space?

We rent Vantaa Info premises for private events outside our office hours.