You must have a face mask to deal with Social and Health Services

The City of Vantaa requires you use a face mask in order to deal with Social and Health Services unless there is a health barrier to using a mask. It is also essential to take care of good hand and cough hygiene and social distancing.

When you call the health center

Do you suspect coronavirus?

If you have only mild symptoms, you can make an appointment for the test yourself.

All health center services available by appointment

Because of the coronavirus situation, you can conduct business at a health center only by appointment.

  • Hakunila and Länsimäki Health Centers +358 (0)9 839 35928
  • Korso and Koivukylä Health Centers +358 (0)9 839 35923
  • Martinlaakso Health Center +358 (0)9 839 35924
  • Myyrmäki Health Center +358 (0)9 839 35925
  • Tikkurila Health Center +358 (0)9 839 35926

Conducting non-urgent business during the coronavirus epidemic

  • Tell about your symptoms on the Klinik internet service. We will contact you within two business days.
  • If you suspect a coronavirus infection and you only have light symptoms, you can make an appointment for taking a sample yourself through the Koronabotti , or you can call the coronavirus counseling telephone, which is open from 8 am to 6 pm on weekdays and from 9 am to 6 pm on weekends on the number +358 (0)9 839 50070.
  • Service for the hearing impaired
  • In non-urgent matters through the Click your symptoms service or by text message to tel. +358 (0)40 574 4555.
  • For non-urgent matters (such as periodic check-ups, inquiries of medical results, medical reports, or renewal of a prescription), you can leave a callback request between 8 am and 12 noon at the telephone number of your own health center.
  • You can receive service in non-urgent matters from
    • Pharmacists (matters related to medication or renewal of prescriptions)
    • Public health nurses (Diabetes treated with tablets, astma, hypertension; or you want to make an appointment for memory testing, lifestyle guidance, or health screening of the unemployed)
    • Physical therapists (musculoskeletal disorders such as back, neck, knee, or shoulder pain),
    • Nurses and practical nurses in other matters (such as appointments for doctors and nurses, guidance and counseling)

Conducting urgent business during the coronavirus epidemic in other matters besides those related to coronavirus

  • If your complaint is sudden or you require urgent care, you can call between 8:00 am – 4:00 pm. In urgent matters, it is possible to leave a call-back request 8:00-10:00 am.
  • Emergencies and health counseling outside of business hours: Emergency Assistance 116 117
  • Do you suspect a coronavirus infection?

Conducting other business at the health centers

You cannot make appointments through Maisa for nurses or public health nurses, family planning nurses, or to the children’s emergency physician. (You can make an appointment with a psychiatric nurse.)

Children’s emergency after business hours

Under-16-year-old residents of Vantaa who become ill suddenly will primarily be treated 8:00 am – 4:00 pm at their own health center, and after 4 pm at the common Emergency Room of the New Children’s Hospital.

Children’s and young people’s treatment on weekdays 8 am – 4 pm at their own health center.


  • A local call charge or a mobile call charge will be applied to queueing.
  • The amount of the mobile call charge depends on the agreement you have made with your operator.