Think you may have the coronavirus?
If you have only mild symptoms, you can make an appointment for the test yourself. You will find more information on the service in the notification. Now the Coronabot service has been updated with the feature to book an appointment on behalf of someone else. A parent can book an appointment for their dependant under 16 years of age. If you wish to make an appointment with somebody else, please contact the coronavirus counseling telephone of Vantaa.
All health center services available by appointment
Because of the coronavirus situation, you can conduct business at a health center only by appointment.
Hakunila and Länsimäki Health Centers +358 (0)9 839 35928
Korso Health Center +358 (0)9 839 35923
Koivukylä Health Center +358 (0)9 839 35922
Martinlaakso Health Center +358 (0)9 839 35924
Myyrmäki Health Center +358 (0)9 839 35925
Tikkurila Health Center +358 (0)9 839 35926
If you have symptoms of infection (fever, cough, sniffles, sore throat, etc.,) and you need professional help, call the infection phone number 09 839 50070, on weekdays at 8:00–18:00 and on weekends and midweek holidays at 9:00-16:00.
During the call, your need for treatment will be assessed and your further treatment will be planned; for example, an appointment will be made for you, you will get home care instructions or a medical certificate. Vantaa residents with symptoms of infection will be treated at the following four health centers:
Korso Health Center
Martinlaakso health center
Myyrmäki Health Center
Tikkurila health center infection reception.
Conducting non-urgent business
Tell about your symptoms on the Click your symptoms service. We will contact you within two business days.
- If you suspect a coronavirus infection and you only have light symptoms, you can make an appointment for taking a sample yourself through the Coronabot, or you can call the coronavirus counseling telephone, which is open from 8 am to 6 pm on weekdays and from 9 am to 4 pm on weekends on the number +358 (0)9 839 50070.
Service for the hearing impaired
For non-urgent matters (such as periodic check-ups, inquiries of medical results, medical reports, or renewal of a prescription), you can leave a callback request between 8 am and 12 noon at the telephone number of your own health center.
You can receive service in non-urgent matters from
Pharmacists (matters related to medication or renewal of prescriptions)
Public health nurses (Diabetes treated with tablets, astma, hypertension; or you want to make an appointment for memory testing, lifestyle guidance, or health screening of the unemployed)
Physical therapists (musculoskeletal disorders such as back, neck, knee, or shoulder pain),
Nurses and practical nurses in other matters (such as appointments for doctors and nurses, guidance and counseling)
Conducting urgent business during the coronavirus epidemic in other matters besides those related to coronavirus
Give us feedback on our renewed phone service
We have opened a new feedback channel, firstname.lastname@example.org, through which Vantaa residents can send feedback on as well as ideas for developing health centers’ renewed phone service.
Through the feedback channel, you can give feedback on, for example, the functioning of the phone menus or call-back request. This provides us with real-time feedback on, among other things, how the menus function. The feedback you give us makes it possible for us to make changes in our operations.
We will not personally respond to the feedback given, and the feedback channel is not suitable for giving feedback on care-related issues.
Conducting other business at the health centers
You cannot make appointments through Maisa for nurses or public health nurses, family planning nurses, or to the children’s emergency physician. (You can make an appointment with a psychiatric nurse and pharmacist.)
Children’s emergency after business hours
Under-16-year-old residents of Vantaa who become ill suddenly will primarily be treated 8:00 am – 4:00 pm at their own health center, and after 4 pm at the common Emergency Room of the New Children’s Hospital.
Children’s and young people’s treatment on weekdays 8 am – 4 pm at their own health center.
HUSLAB serves on the basis of appointments as of March 30
Make an appointment online: HUSLAB or call 09 471 86800 (Mon-Fri: 7:30–15:30).
Come to the laboratory only shortly before your appointment.
If at all possible, come alone without anybody accompanying you.
Queue numbers are still applied to emergency care patients and returning of samples.
These changes are made in order to ensure your safety
Frequently asked questions about coronavirus
THL's page contains questions and answers about the novel coronavirus. We are monitoring the situation and updating our answers to these questions as and when needed.
Hakunila health center
Ask a public-health nurse
Public-health nurses phone consultation hours are on weekdays from 8:00 to 16:00, call to the telephone number of your own health center.
Public-health nurses advise on issues related to lifestyles, diabetes, mental health, blood pressure, and cholesterol. You can also make an appointment with a public-health nurse by phone.
Problems with substance abuse
You can ask a peer counselor in substance abuse work about advice, if you are worried about your own or your relative's use of intoxicants. The peer counselor has himself or herself struggled with the same problems and has been trained to help other people in similar situations. You can book an appointment with a peer counselor by phone from Mondays through Wednesdays from 12:00 to 13:00, tel. 050 318 1649.
Do you need a vaccination?
Nurses give vaccinations without advance appointment on Thursdays from 14:00 to 15:00.
They give the most common vaccines (tetanus D, polio, MMR) as well as basic vaccines for travelers (bring your own vaccines with you). The prescriptions for voluntary vaccines will be given by a doctor.
Note! Only Tikkurila and Myyrmäki health centers provide yellow fever vaccination and anti-malarial drugs.
Measure your blood pressure
At the health center, you can measure your blood pressure yourself—during the opening hours of the health center—in the public-health nurses' waiting lobby.